Privacy Policy

1. Personal Data We Collect

During the booking and transaction process, we collect the following personal information:

• •Full Name: To identify the person responsible for the booking.
• •Email Address: To send booking confirmations, receipts, and account login details.
• •Phone Number: To contact you regarding urgent updates to your booking or space access.
• •Transaction History: Records of your past and current space rentals.

2. Purpose of Collection (Why we need it)

We collect and use your data for the following "Business Improvement" and "Contractual" purposes:

• •Processing Bookings: To facilitate your payment and secure your rental slot.
• •Auto-Account Creation: To automatically set up a user profile for you, allowing you to view your Booking History and manage Refunds/Cancellations.
• •Communication: To send you automated notifications regarding your transaction.
• •Security & Verification: To verify your identity when you arrive at the rented space.

3. Consent and Deemed Consent

• •By providing your details during the checkout process and clicking "Pay," you consent to the collection and use of your data for the purposes stated above.
• •Because an account is necessary for you to manage your legal right to a refund (as per our Terms and Conditions), the creation of an account is considered part of our service delivery.

4. Third-Party Disclosure (Stripe & Payment Providers)

We do not sell, trade, or rent your personal data to third parties. However, to process your rental:

• •Your payment information is handled by our third-party payment processor (e.g., Stripe).
• •We do not see or store your full credit card or bank details on our own servers.
• •These providers have their own privacy policies and are also required to handle your data securely.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements (e.g., Singapore tax laws regarding business transactions).

6. Your Rights (Access and Correction)

Under the PDPA, you have the right to:

• •Access: Log in to your auto-created account at any time to see the personal data we hold about you.
• •Correction: Update your name or phone number via your account dashboard.
• •Withdrawal of Consent: You may request to delete your account and data by contacting our Data Protection Officer (DPO). Please note that deleting your account may result in the loss of your booking history and refund eligibility.

7. Security

We implement a variety of security measures (such as SSL encryption) to maintain the safety of your personal information when you place a booking or access your account.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact our Data Protection Officer at: [email protected]